Thursday, June 23, 2016

G5 Screen fail. Digitizer fine, but display dead? WTH?

Got a unique issue with my G5. Have had it in a Lifeproof case for awhile now.

Last night, it spent most of the time riding in my back jeans pocket where it always does. I've had zero issues with sitting in the car, and whatnot....as I'm not a hipster that wears tight jeans that could possibly damage the device. Anywho, I got out of the car, dropped the phone into my pocket, and went about my evening at work - which involved ZERO sitting.

I go to pull out the device to make a call, verify my fingerprint, and nothing. Well, almost nothing. Its as if half of my screen is "disconnected", and the other half is out of sync. I've attached a youtube video to see what I'm talking about. ( https://youtu.be/357GcnV2-9Y ) My first thought was the ribbon cable became partially dislodged from its plug on the motherboard. I first tried flexing the phone, to see if it magically worked, or changed. Nada.

This am, brought it to the VZW store, expecting a quick fix, but since it shows no damage at all I got nothing but a warranty replacement request, and a promise it would be delivered within 3 days. Thats not good enough, as I use this thing for work. So I looked at alternatives...

I've browsed the teardown on ifixit, and was surprised at its simplicity. I pulled it apart, and re-seated the display ribbon cable, to no avail. Still apparently toast.

I've managed to get through the boot up pattern security I set up, and the phone is active. I just cant get it into MTP mode to copy my crap as I'm guessing I need to pull down and click on the notification to switch it.....which, of course, I cannot see. Basically, I just want to get my crap out of the internal storage before I ship this one back. Obviously I'm going to wipe it with the Android Device Manager before I deactivate, but still would like to salvage something.

Anybody have any thoughts? Or maybe is there a second ribbon cable somewhere that wasnt mentioned in the teardown?

Youtube link: https://youtu.be/357GcnV2-9Y


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