Hi, i've been trying for a wile to recover all data from a Galaxy S4 with touchscreen broken to a new Galaxy S5 Neo. I've been able to recover most informations form my S4 with samsung Kies 3 and the new samsung Smart Swich (contacts, sms...). But i haven't been able to recover games and programs on S4, losing all progressions.
In the past, i've used Helium that worked perfectly (saving game and recovering in a new phone with all progression) but since i've only have access to the phone by the computer, i can't confirm anythings on the screen (all softwares needs autorisation except samsung ones). I've tried software to clone the screen in windows and it didn't work.
I've tried drag an drop in windows 10 and didn't work. I don't find the program and the data. I don't understand the structure of android and i think i don't see everythings.
I've been playing to some games for years and i want to keep the levels in the game.
Can you help?
Thanks
Michel
In the past, i've used Helium that worked perfectly (saving game and recovering in a new phone with all progression) but since i've only have access to the phone by the computer, i can't confirm anythings on the screen (all softwares needs autorisation except samsung ones). I've tried software to clone the screen in windows and it didn't work.
I've tried drag an drop in windows 10 and didn't work. I don't find the program and the data. I don't understand the structure of android and i think i don't see everythings.
I've been playing to some games for years and i want to keep the levels in the game.
Can you help?
Thanks
Michel
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